The Korean American Family Service Center, based in Flushing, is taking a significant step forward in its mission to support survivors of gender-based violence. The organization is preparing to build a new emergency shelter in Queens, a project that will address the growing need for safe, confidential, and culturally responsive shelter services in the community.
Scheduled to break ground in August, this new facility will take approximately two years to complete. The shelter’s location will remain confidential to ensure the safety and privacy of its residents. Funding for this project comes from a combination of sources, including New York City, New york state, private foundations, and generous donors.
The Need for Culturally Responsive Services
The Korean American Family Service Center has been serving the community for over 35 years, evolving into an agency that addresses domestic violence and sexual assault through comprehensive prevention and intervention services. Executive Director Jeehae Fischer emphasizes the importance of culturally tailored support, stating, “A lot of Korean-Americans live in Queens, but a lot of Chinese Americans are also in the Flushing area.”
The existing facility, which opened in 2014, can accommodate up to five individuals. The new state-licensed facility will be able to house up to 25 adults and children, providing much-needed space for survivors in Queens. Fischer notes, “We have a shelter now that’s very small. The need has grown since we opened the shelter. We wanted to provide a nice facility for our clients.”
Addressing the Unique Challenges Faced by Survivors
Survivors of gender-based violence often face numerous barriers when seeking help. Fischer highlights that national data shows it typically takes about seven incidents for survivors to report or reach out for assistance. She explains, “It’s not just physical. People in general think about domestic violence as just physical violence. There’s sexual violence and child abuse. Children witnessing domestic violence are secondary victims.”
Immigration status can also become a significant factor, with abusers sometimes using threats related to documentation to control their victims. Fischer shares, “There’s immigration status abuse and financial abuse. There are a lot of cases where abusers threaten them by saying, ‘If you try to escape, I have your documentation. I’ll be your sponsor for the pathway to citizenship.’”
Language barriers can further complicate the situation. Fischer emphasizes, “Language is so important. Many of the survivors that come to our doors, we speak their language. We look alike. They have this instant trust that they built with us. Because of the language, even if they reach out for help at other wonderful organizations, a lot will be lost in translation.”
Comprehensive Support Services
The Korean American Family Service Center offers a range of support services, including an around-the-clock crisis hotline, legal and social service advocacy, and a monthly legal clinic. The organization also runs an economic empowerment program, job training, and an after-school program called Hodori, or “Little Tiger,” serving over 200 children in Queens. Additionally, they provide a youth leadership program, case management, and legal and mental health support.
The group has published a booklet called “Bridges of Belonging,” featuring poems, short stories, and essays written by their clients. Jessica Kim, one of the clients, shared her experience: “I dream of the day when I will be able to speak English fluently with my grandchildren. It brings a smile to my face to imagine the day where I can say that, ‘I can speak English confidently.’”
Fischer adds that the organization’s sensitivity to cultural nuances sets it apart. “A lot of clients say that our organization is like chin jung, which means a mother’s home. They can come and relax.”, she said.

